Shipping & Privacy
Discreet. Secure. Fast
At Alphas Den, we fiercely protect your privacy and satisfaction. Every order is packaged discreetly—plain, unmarked boxes or envelopes that resemble regular mail. There are no logos, brand names, or giveaway labels. The only visible details are your shipping address and a generic return address. Your secrets are safe with us.
Shipping Options (U.S. Orders)
Standard Shipping
Eastern U.S.: Estimated 5–8 business days
Western U.S., Alaska, Hawaii, Territories: Estimated 10–14 business days
Delivered via USPS. Accepts PO/APO/FPO addresses.
Expedited Shipping
Delivery in 3–5 business days
Orders placed by 2:45 PM ET (Mon–Fri) are shipped the same day.
UPS 2-Day
Delivery in 2 business days within the continental U.S., Alaska, Hawaii, or U.S. Territories.
Orders placed after 2:45 PM ET or on weekends/holidays ship the next business day.
UPS Overnight
Delivery in 1 business day across the U.S.
Weekend/holiday orders ship next business day.
Saturday Delivery (Select Areas)
Available during checkout from Thursday 3 PM ET – Friday 2:45 PM ET
Additional charge applies. Availability may vary by location.
Note: UPS does not deliver on major U.S. holidays. Unexpected delays (e.g. weather) may occur. We’ll keep you updated via your order tracking page.
International Shipping
Shipping rates are calculated at checkout. Duties, customs fees, or taxes may apply and are the responsibility of the buyer.
DHL Standard: 3–10 business days (duties/taxes may apply)
DHL Priority: 3–10 business days (duties/taxes included)
DHL Express: 2–4 business days (duties/taxes may apply)
Important: Customs clearance may cause delays. DHL and other carriers do not operate on U.S. holidays.
Military Addresses (APO/FPO)
We proudly support our service members. All military shipments go via USPS.
Shipping Details for APO/FPO:
City: APO or FPO
State: AA, AE, or AP
Country: United States
Carrier: USPS (only)
Backorders & Partial Shipments
If an item is on backorder, we’ll ship the rest of your order first. The remaining item will ship via standard delivery—free of charge—once available. Backordered items cannot be sent via expedited shipping.
Signature Requirement
For your protection and ours, a signature is required on orders:
- With any item priced $250+, or
- With a total order value of $400+
Frequently Asked Questions
Can I track my order?
Yes. All orders come with tracking once shipped. Express shipments can be tracked door-to-door.
What does the packaging look like?
Totally discreet. Plain boxes or envelopes—no branding, no surprises.
Why can’t I choose Priority or Express?
Those options are only available for PO Box deliveries.
When will my order ship?
Orders placed before 2:45 PM ET (Mon–Fri) ship same day for Express; Standard orders ship within 24–48 hours.
Will UPS deliver on weekends?
Only with Saturday Delivery (available at checkout in eligible areas). UPS does not deliver on Sundays or most holidays.
Need help or have a special request?
Contact our support team—we’re here to make sure your experience is smooth, private, and satisfying from start to finish.