Terms of Service

These Terms of Service (this “Agreement”) stipulate the terms and conditions under which Secret Toys Adult Sex Store (“Secret Toys” “Company,” “we,” or “us”) grants access to and permits the use of specific services accessible via our website Secretoys.store (the “Website”), and any associated mobile applications or platforms (collectively, the “Service”) to you, the user of the Service (“you” or “User”). We advise a thorough review of this Agreement.

Accessing or utilizing the Service, or signifying your acceptance of this Agreement, constitutes your agreement to enter into a legally binding contract with us. You affirm and warrant that you are of legal age to use the Service in your jurisdiction (not less than 18 years of age or the age of majority in your place of residence) and that you possess the legal capacity to enter into this Agreement. Non-acceptance of these Terms precludes the use of the Service.

THIS AGREEMENT ESTABLISHES A LEGALLY BINDING CONTRACT BETWEEN YOU AND SECRET TOYS AND INCORPORATES AN ARBITRATION CLAUSE THAT MAY NECESSITATE THE RESOLUTION OF CERTAIN DISPUTES THROUGH BINDING ARBITRATION RATHER THAN JUDICIAL PROCEEDINGS. CAREFUL READING IS ADVISED.

1. Nature of the Service

a. General. The Service facilitates Users in the browsing, procurement, and reception of adult novelty products, encompassing sex toys, erotic accessories, and related merchandise (collectively, the “Products”).

b. Age Restrictions. The Service is exclusively designated for adults. We do not knowingly collect personal information from individuals under the age of 18, nor is the Service directed at minors. If you are under 18, or below the legal age for utilizing such services in your jurisdiction, you are not authorized to use the Service or furnish any personal information to us.

2. Ownership and Intellectual Property. The Website, Service, and all encompassed content, including but not limited to software, graphics, text, logos, product images, designs, videos, trademarks, and other materials (collectively, “Our Property”) are the exclusive property of SECRET TOYS or its licensors.

Except as explicitly authorized herein, you are prohibited from copying, reproducing, distributing, creating derivative works of, publicly displaying, performing, or exploiting any portion of Our Property without prior written consent. Unauthorized use may precipitate legal action, including claims for injunctive relief, damages, and penalties.

The trademarks, service marks, and logos exhibited on the Service, including the Secret Toys name and logo, are proprietary to us or our licensors and may not be employed without explicit permission. Third-party trademarks appearing on the Service remain the property of their respective owners.

Subject to your adherence to this Agreement, we confer upon you a limited, non-exclusive, revocable license to access and utilize Our Property solely for engaging with the Service for your personal, non-commercial use.

3. Use of the Service. You covenant to comply with all applicable laws and any supplementary rules or policies we promulgate pertaining to the use of the Service. These may include additional terms for specific features or content.

You covenant not to:

• Collect or harvest any data or personal information from other users or the Service except as expressly authorized.
• Impose excessive load upon or interfere with the infrastructure or security of the Service.
• Employ automated tools such as bots, scrapers, spiders, or crawlers to copy, extract, or misuse any content or data from the Service.
• Distribute or share any content or information obtained from the Service with third parties except as expressly permitted.
• Engage in any activity that disrupts or impairs the operation of the Service.
• Non-compliance may result in the suspension or termination of your access to the Service and may entail legal ramifications.

 

4. Product & Purchase Information.The Service may offer adult novelty products and related merchandise ("Products") for purchase through our Website or other digital platforms. While every effort is made to provide accurate, complete, and current information, occasional errors may occur, including in product descriptions, pricing, or availability. Alphas Den shall not be held liable for such inaccuracies unless otherwise mandated by applicable law.

We reserve the right to:

• Limit quantities of Products ordered
• Correct errors in listings, prices, or promotions
• Modify or discontinue Products or promotions at any time, including subsequent to an order having been placed or confirmed

Product availability is not guaranteed, and certain items may be out of stock or discontinued without prior notice.

Our [Shipping Policy] and [Return Policy] are available on our site and are hereby incorporated into this Agreement by reference.

We utilize one or more secure third-party payment processors (the “Payment Processor”) to facilitate transactions. By placing an order, you authorize us and the Payment Processor to charge your chosen payment method (“Payment Method”) for all amounts due, including any applicable taxes. You agree that:

• Payments are subject to the Payment Processor’s terms, conditions, and privacy policies
• You will provide accurate and current billing and account information
• You are responsible for all applicable taxes
• Prices are listed in U.S. Dollars and are subject to change at any time (such changes will not affect orders already placed)

We reserve the right to correct any pricing or processing errors, even if payment has already been requested or received.

You may update your Payment Method or account information at any time to prevent disruptions to service or communication.

5. Feedback. Should you submit feedback, suggestions, ideas, reviews, or other content to Alphas Den, whether directly or indirectly (“Feedback”), you agree that such submissions:

• Become the exclusive property of Alphas Den
• May be used, shared, modified, published, or distributed by us in any way, without restriction and without compensation
• Are not subject to confidentiality obligations

You hereby waive any rights in such Feedback and acknowledge that we are not obligated to respond.

6. Disclaimers & Limitations of Liability.The Service and Products are provided on an “as-is” and “as-available” basis. The Discreet Store expressly disclaims all warranties, whether express or implied, including, but not limited to:

• Merchantability or fitness for a particular purpose
• Non-infringement
• Accuracy, availability, security, or reliability of the Service or Products

We reserve the right to temporarily suspend or interrupt the Service for maintenance, upgrades, or unforeseen circumstances, and shall not be held responsible for any resulting inconvenience or loss. You acknowledge and agree that (a) no advice or information provided through the Service creates any warranty and (b)you use the Service and Products at your own risk.

To the maximum extent permitted by applicable law, Alphas Den shall not be liable for any indirect, incidental, punitive, or consequential damages whatsoever, including, without limitation:

• Loss of business, revenue, data, or use
• Any claim pertaining to your utilization of the Service, Products, or Our Property

Our cumulative liability to you for any damages arising under this Agreement shall not exceed $10.00 USD, irrespective of the nature of the claim.

Note: Certain jurisdictions do not permit the exclusion or limitation of particular warranties or liabilities; consequently, the aforementioned provisions may not apply to you in their entirety.

We utilize one or more secure third-party payment processors (the “Payment Processor”) to facilitate transactions. By placing an order, you grant authorization to us and the Payment Processor to charge your designated payment method (“Payment Method”) for all outstanding amounts, including any applicable taxes. You hereby agree that:

• Payments are governed by the Payment Processor’s terms, conditions, and privacy policies.
• You will furnish accurate and current billing and account information.
• You are responsible for all applicable taxes.
• Prices are denominated in U.S. Dollars and are subject to change at any time (such changes will not impact orders already placed).
• We reserve the right to rectify any pricing or processing errors, even if payment has already been requested or received.

You may update your Payment Method or account information at any time to prevent disruptions to service or communication.

Be sure to add a section on banner at top of landing page  about free shipping on ALL orders placed 

7. Cloud & Third-Party Services .You acknowledge and agree that the Alphas Den utilizes cloud-based services provided by third-party platforms (“Cloud Providers”) for the hosting and operation of portions of the Service. We bear no liability for any outages, data loss, or service interruptions attributable to the actions or omissions of these Cloud Providers.

The Service may also incorporate integrations with, or links to, third-party websites, services, content, or tools (“Third-Party Services”). Such Third-Party Services may be governed by distinct terms and privacy policies. Your engagement with any Third-Party Service is exclusively between you and the respective third party. Alphas Den exercises no control over, offers no endorsement of, and assumes no responsibility for these services, and hereby disclaims all liability related thereto.

8. Indemnification. You agree to indemnify and hold harmless Alphas Den, its affiliates, partners, licensors, agents, and service providers from any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your use or misuse of the Service
• Your violation of this Agreement
• Your breach of any representations or warranties contained within this Agreement

We reserve the right to assume exclusive control of any matter subject to indemnification, and you agree to cooperate with us in the defense of such claims.

9. Privacy Policy. Your use of the Service is additionally governed by our Privacy Policy, accessible at [insert your store’s privacy policy link]. This policy delineates our practices concerning the collection, use, and safeguarding of your personal information. By utilizing the Service, you assent to the terms of the Privacy Policy and consent to our collection and handling of your data as described therein.

10. Suspension & Termination.You may cease using the Service at any time. We reserve the right, at our sole discretion, to suspend or terminate your access, with or without prior notice, particularly in the event of a violation of this Agreement or misuse of the Service.

Should we discontinue or terminate the Service:

• Your rights to use the Service and any licenses granted to you shall immediately cease.
• You shall not be entitled to compensation or reimbursement.
• Provisions of this Agreement intended to survive termination (e.g., Sections 1–10, 12, 13, and related obligations) shall remain in full force and effect.

11. Modifications to the Service & Terms. We reserve the right to update, modify, or discontinue any component of the Service or this Agreement at any time. In the event of material changes, we shall provide notification via email, website posting, or through the Service.

Your continued use of the Service subsequent to the posting of a change signifies your acceptance of and agreement to the revised Terms. Should you disagree with any updates, you must immediately cease using the Service.

12. Governing Law. This Agreement, and any dispute arising from your use of the Service, shall be governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Any legal action must be initiated within one (1) year from the date on which the claim arises, unless otherwise prohibited by law.

The United Nations Convention on Contracts for the International Sale of Goods is not applicable.

13. Arbitration Agreement. You and the Alphas Den agree to resolve any disputes pertaining to this Agreement or your use of the Service through binding arbitration, rather than through litigation in a court of law. Arbitration is a less formal process than a lawsuit and utilizes a neutral arbitrator instead of a judge or jury. Both parties hereby waive the right to a jury trial and the right to participate in any class action.

This arbitration agreement encompasses all claims, irrespective of legal theory, including but not limited to, claims of breach of contract, tort, and statutory claims.

b. exceptions. This section does not apply to:

• Filings in small claims court
• Enforcement actions pursued by a regulatory agency
• Claims seeking injunctive relief
• Claims concerning intellectual property infringement

c. Arbitration Procedure. All arbitration proceedings shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and shall be governed by the Federal Arbitration Act. You may initiate arbitration by following the instructions available at www.adr.org.

The arbitrator shall possess the authority to determine the enforceability and interpretation of this arbitration provision. Hearings may be conducted virtually, by telephone, or in person, contingent upon the nature of the claim.

d. Notice & Dispute Resolution. Prior to initiating arbitration, the party seeking resolution must transmit a written notice outlining the dispute and the desired resolution. Notices to Alphas Den should be directed to:

Alphas Den Legal Notice

19 E Elk Court, Alpine, Utah, United States

Attn: Legal Department

The parties agree to endeavor to resolve disputes informally for a minimum of 30 days before proceeding to arbitration.

e. Fees. Should your arbitration claim be $15,000 or less, you may elect whether the hearing is conducted via documents, telephone, or in person. Alphas Den shall bear the arbitration filing fees unless the arbitrator determines your claim to be frivolous or brought in bad faith.

f. No Class Actions. You agree to bring disputes against Alphas Den solely in your individual capacity, and not as part of a class, consolidated, or representative action. The arbitrator is not authorized to consolidate the claims of multiple parties or to preside over any class proceeding.

g. Changes to Arbitration Terms. Should we implement changes to this section in the future (excluding updates to addresses), you may reject such changes by notifying us in writing within 30 days. Your rejection shall preserve the previously applicable terms for your specific case.

h. Severability. If a court or arbitrator determines any portion of this arbitration agreement to be unenforceable, the remainder shall nonetheless remain in full force and effect, with the exception of class action waivers. Should such waivers be deemed unenforceable, the entirety of the arbitration provision may be deemed void as to that specific claim.

14. Jurisdiction. For intellectual property claims ("IP Claims") not subject to arbitration under Section 13, parties agree to the non-exclusive jurisdiction and venue of the state and federal courts located in the State of Ohio, USA. Parties further agree not to file such claims in any other court or jurisdiction.

15. Force Majeure. The Alphas Den shall not be held liable for any delay or failure in the performance of its obligations under this Agreement if such delay or failure arises from circumstances beyond its reasonable control. These circumstances may include, but are not limited to, natural disasters, acts of war, acts of terrorism, governmental actions, labor disputes, power outages, or internet failures.

16. Compliance with Laws. Users agree to comply with all applicable local, state, national, and international laws, regulations, and rules in connection with their use of the Service. This includes, but is not limited to, U.S. export control laws and other governmental regulations regarding the use and distribution of Alphas Den's Products and Services.

a. California Resident Notice

In accordance with California Civil Code Section 1789.3:

Alphas Den contact information:

Alphas Den

19 Elk Court, Alpine, Utah, United States

Contact@alphasden.store

California residents may also contact the Consumer Information Division of the California Department of Consumer Affairs at:

1625 North Market Blvd., Suite N112

Sacramento, CA 95834

Phone: 1-800-952-5210b. Notice to New Jersey Residents

For residents of New Jersey, please note:

1. This Agreement is governed by Ohio law and is subject to binding arbitration (see Section 13).

2. Certain exclusions or limitations of liability in this Agreement (such as those in Section 6) may not apply to you under New Jersey law.

3. You are responsible for any harm or losses caused to Alphas Den, including those resulting from:

• Violations of applicable laws

• Breach of this Agreement

• Intellectual property or privacy violations

• Any activity occurring under your account

17. Geographic Restrictions. The Alphas Den Service is operated and offered from the United States. The Service is intended for access and use by U.S. residents only. Alphas Den makes no representations that the Service or Products are available or appropriate for use in other countries. If you access the Service from outside the U.S., you do so at your own risk and are responsible for compliance with your local laws.

18. Miscellaneous. Alphas Den failure to enforce any part of this Agreement shall not constitute a waiver of its rights. Any waiver or modification must be documented in writing and signed by an authorized representative of the Discreet Store. Should any part of this Agreement be deemed unenforceable by a court of competent jurisdiction, the remaining terms shall remain in full force and effect. This Agreement, together with the Discreet Store Privacy Policy, SMS Terms (if applicable), and Shipping/Return Policies, constitutes the entire agreement between the user and the Discreet Store. Users may not assign, transfer, or delegate their rights or obligations under this Agreement without the prior written consent of the Discreet Store The Discreet Store may assign or transfer its rights under this Agreement to another party, including in the event of a sale or merger. All provisions shall apply to and benefit the parties’ successors and permitted assigns. Users agree that this Agreement, even in electronic form, constitutes a legally binding contract, and their agreement is equivalent to a signed written agreement. Words such as “including” and “or” are intended to be inclusive and not limiting. Section titles are provided for convenience only and shall have no legal significance. Notices may be delivered to users via email to the address provided in their account. This Agreement does not create any third-party beneficiary rights.

Last Updated: July 9th, 2025